the shift begins here
To get started on this journey, you must be aged 18 years or older
Ubbs products contain nicotine and are intended for use by existing smokers or vapers aged 18 or over.
or
Exit
the shift begins here
To get started on this journey, you must be aged 18 years or older
Ubbs products contain nicotine and are intended for use by existing smokers or vapers aged 18 or over.
General FAQs
Product FAQs
Looking for nicotine pouches near you? Find Übbs in select UK stores using our Store Locator. Prefer online shopping? We deliver across the UK!
You can get in touch via our Contact Us page or email us at customerservices@ubbspouches.com.
As soon as we receive your order, we will send you a confirmation email. This email will contain your order summary and order number. If you do not receive this email or if the email does not match your order, please write to us on customerservices@ubbspouches.com.
All our delivery services are free. For customers in Great Britain we use DPD Next Day delivery. For customers in Northern Ireland we use Royal Mail 48.
We offer next working day delivery via DPD for customers in Great Britain and Royal Mail 48 for customers in Northern Ireland.
You will receive an email from us to let you know when your order has been shipped. For orders placed before 3pm (Monday – Friday), we will despatch your order the same day. For orders placed after this time, on the weekend or on a bank holiday, we will despatch on the next available working day.
We use DPD and they deliver Monday to Saturday, excluding bank holidays.
We’re sorry that you’ve received the incorrect order. We’ll fix that right away. Write to us on customerservices@ubbspouches.com or get in touch via the Contact Us page and we’ll get back to you as soon as possible.
If your Übbs Nicotine Pouches haven’t arrived please contact us via our Contact Us page or write to us on customerservices@ubbspouches.com and we will resolve the issue as soon as possible.
Unfortunately, we do not currently deliver outside of the UK.
You may return your order within 14 calendar days after receiving your Übbs nicotine pouches. Your Übbs Nicotine Pouch can(s) must be unopened, intact and returned to us in good condition. Please let us know you wish to return your Übbs order by filling the Contact Us form on our website or by writing to us on customerservices@ubbspouches.com. You will need to post your Übbs nicotine pouch can to the following address with your order number attached:
Übbs Pouches
Burnside House
Cambridge Road
Middlesbrough
TS3 8AG
Please note: we do not cover the postage cost for returns
Once we have received your return and finished a couple of checks, we will issue a full refund for your order.
In our efforts to provide the most efficient service to our customers, once an order has been placed and processed, we won’t be able to alter, change, or cancel the order.
Nicotine pouches are 100% tobacco, smoke and vape-free flavourful pouches of nicotine. They sit between your lip and gums to give you a fresh nicotine experience for up to 30 minutes.
There is no magic number, the amount varies from person to person depending on your average nicotine consumption levels and nicotine pouch strength.
Nicotine pouches are extremely easy to use. Follow our 3 step guide below:
Step 1 – POP
Pop the soft, white nicotine pouch under your lip and position it to the side for a more comfortable fit.
Step 2 – TINGLE
You will feel a tingling sensation on your gums and a release of flavour, this is normal and means the pouch is working. We recommend leaving the pouch in for up to 30 minutes.
Step 3 - DISCARD
When you’re done, discard of it in the general waste or store in the top of the can.
Übbs Tobacco Free-Nicotine Pouches are designed to be absorbed through the gums and should not be swallowed. If you swallow a pouch and feel unwell, seek medical advice with the can or label at hand.
We recommend you keep a nicotine pouch in for up to 30 minutes.
Nicotine pouches are the perfect smoke-free and tobacco-free alternative to smoking.
Übbs Nicotine Pouches are a reduced-risk nicotine & tobacco alternative, in the form of a pouch. They sit discreetly between your lip and gums and you can use them whenever, wherever.
There are 20 pouches in a can.
No, do not chew Übbs nicotine pouches. They are designed to sit in between your lip and gums.
Übbs comes in 7 different flavours and 3 nicotine strengths - 6mg, 11mg & 14mg. The flavours you can choose from are - Peppermint, Spearmint, Menthol, Watermelon, Berry, Cola Ice and Salted Caramel.
Übbs contains water, plant-based materials, flavourings, sweeteners, and nicotine. Übbs does not contain smoke, tobacco or vapour.
No, Übbs Nicotine Pouches are not the same as snus. While they’re used in a similar way to snus, nicotine pouches are 100% tobacco-free unlike snus which contains tobacco.
No, we recommend using a new pouch every time.
Übbs contains nicotine and are to be used by existing smokers, vapers and nicotine consumers who are aged 18 or over.
Übbs is not to be used if you are under the age of 18, not an existing tobacco and nicotine consumer, allergic to nicotine and any other ingredients, pregnant/breast-feeding or are suffering from an unstable heart condition, severe hypertension or diabetes.
Übbs is designed to be absorbed through the gums and should not be swallowed. If you swallow a pouch and feel unwell, we suggest you seek medical advice immediately.
Übbs cans are made from polypropylene (PP), which can be recycled. However, we advise you to check with your local authorities whether they accept polypropylene in your household recycling. Please dispose of any used nicotine pouches in the general waste before recycling.